Nature Club 1994 – Refund and Returns Policy
1. Overview
At Nature Club 1994, we are committed to providing quality products and excellent customer service. If you receive a defective, damaged, or incorrect product, you may request a refund or replacement.
2. Returns
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Return requests must be made within 7 days of receiving the product.
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Products must be returned in their original packaging and unused condition.
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Customized or personalized products are generally non-returnable unless defective.
3. Refunds
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Refunds will be processed once we receive and inspect the returned product.
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Refunds cover the purchase price only; shipping charges are non-refundable unless the product was defective or incorrect.
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Refunds may take 7-10 business days to process, depending on the payment method.
4. Damaged or Defective Products
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Please contact us within 48 hours if your product is damaged or defective.
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Providing photographic evidence of the damage is required.
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We will arrange a replacement or a full refund at no additional cost.
5. Return Process
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Contact us via email at: info@natureclub1994.com
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Provide your order number and reason for return.
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We will send you return instructions and the return address.
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Ship the product back securely in its original packaging.
6. Contact Information
If you have any questions regarding our refund and returns policy, please contact us:
Email: info@natureclub1994.com